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Recommended By
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Average Price
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Average Rating
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60% of reviewers
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None indicated
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4.4
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Patsy
Registered: Aug 2005
Location: Boston, Mass.
Posts: 24
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Review Date: Wed Dec 28, 2005
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Would you recommend the brand? Yes |
Price you paid?: None indicated
| Rating: 10
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Pros:
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Very good web site; prices; customer service; highly scented
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Cons:
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None
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In my constant search for the perfect candle scent, I found this candle site online and think it is one of the nicest sites on the web for
candle lovers to browse through-- easy to get around on, reasonable pricing, and very good scent descriptions, along with candle opinion surveys etc.
When you click on a scent you have many options -- including wax tarts and smaller clamshell melts. I ordered all melts in Christmas
scents, but one, for my first order to test them out and each scent is wonderful with a great throw.
My favorite scent was the non-Christmas scent I ordered, called Baton Rouge, a mossy, oaky, smell with something (?) light and airy in it to keep the scent from being too heavy.
The customer service at Olde Tyme Candles is wonderful. There was a problem in receiving my order; perhaps due to the Christmas mail
rush. I sent an email and Ernie sent back a message within 4 hours that he was Express shipping a duplicate oder, which I received in 2 days.
I would recommend giving this candle company a try. I know I am going to order Baton Rouge in candle form as soon as some of my other candles
are used up.
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catkins
Registered: Jul 2005
Location: Southern IL
Posts: 69
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Review Date: Sat Jan 21, 2006
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Would you recommend the brand? No |
Price you paid?: None indicated
| Rating: 1
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Pros:
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neat website
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Cons:
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customer service, SLOW SHIPPING!!!!!!!
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I ordered 3 scents hoping to hit it big with this company. I ordered Glazed Donuts, Deep Fried Icecream and Southern Vanilla. I may have made a mistake in getting the Soy/Parafin mix candles as they stink. I mean they really have a nasty odor to them. I am not a soy person but I thought the mix would be nice. I think I may try again but with Paraffin only wax. I was really disappointed in these.
***UPDATE***
I re-ordered some candles in Parafin only to see if they would be better...NOPE. Still has this awful odor. Will not order from them anymore.
Also a big problem with order delivery time. Took forever and they are not good about communicating with customers.
I ended up throwing away all the candles, the smell was so bad.
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candlegirl1
Registered: Feb 2006
Posts: 1
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Review Date: Sun Feb 26, 2006
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Would you recommend the brand? No |
Price you paid?: None indicated
| Rating: 1
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Pros:
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Cons:
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customer service non-existent, no product rec'd in 3 wks
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Submitted order Feb 3, 2006, order updated to processing 3 days later, no update or change since Feb 6th. Have sent three emails requesting order update as of Feb 26, have still received no response. No telephone number to call, listed as po box in tennessee. DO NOT RECOMMEND THIS SITE.
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carnation
Registered: Feb 2006
Location: Colorado
Posts: 2
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Review Date: Sun Feb 26, 2006
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Would you recommend the brand? Yes |
Price you paid?: None indicated
| Rating: 4
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I too am waiting on an order from this company. I placed the order on February 7 and received an email message on February 13 that the order had shipped. But when I click on the USPS tracking information link, I get a message that tracking information has been sent from the vendor but that the actual item hasn't been scanned. I interpret that to mean that the company sent tracking information to the post office and told them to expect a package, but that the package has never arrived at the post office.
I have sent two emails to the company. One was answered a couple of days later, wtih a notation that the company was having email trouble. I was told that the company had contacted the post office and was waiting for a reply from them. They said they would get back to me and get another order ready to go in the meantime just in case. I sent the second email late last week and don't know yet if I received a reply since I sent the email from work.
When I did get my reply to the first message I sent to the company, it was courteous. I don't know what to think. I'm wondering if the company is backlogged for whatever reason and is not letting customers know. I hope I eventually get the order (thankfully it was only for a few tarts and wasn't an expensive order).
UPDATE: I received my order on March 3. The company sent MANY extra tarts to make up for the problem. The ones I have burned (in the scents of Forget-Me-Not and Old Candle Shop) both smell great and are strong.
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Dawn
Registered: Jun 2005
Posts: 126
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Review Date: Sat Mar 18, 2006
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Would you recommend the brand? Yes |
Price you paid?: None indicated
| Rating: 6
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Pros:
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Selection, price
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Cons:
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Slow shipping
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I am mixed on this company. The tarts I got are pretty good, strong throw and true scents. I had a lot of trouble actually getting my order though. I think the post office actually lost the package for a while and it took a tracer on it to get it to me. I'm just not sure though.
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